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Insurance commission terms you'll see in statements

A plain-language glossary of the carrier and commission jargon that shows up in Stateable rows.

Written by Stateable

Carrier statements arrive in their own language. This page translates the most common terms so a row in the Data tab makes sense even when you didn't write the policy yourself.

Policies and parties

  • Carrier — the insurance company that issued the policy and is paying the commission.

  • Policyholder / Insured — the person or business the policy covers.

  • Producer — the licensed agent or agency credited for placing the policy. Usually you (or your team).

  • Writing agent — the producer whose name is bound to the policy contract. Distinct from a servicing agent who handles the account day-to-day.

  • Broker of record (BOR) — the producer the carrier currently recognizes as authorized on the policy. A BOR change moves future commissions to a new producer.

Commission types

  • New business commission — paid on the first term of a brand-new policy.

  • Renewal commission — paid on subsequent terms of an existing policy. Usually a lower percentage than new business.

  • Override — a percentage paid on top of a sub-agent's commission to an upline producer or agency.

  • Bonus / contingent commission — extra commission tied to performance metrics (loss ratio, growth, retention). Paid quarterly or annually.

  • Trail commission — small ongoing payments for as long as the policy stays active.

Adjustments

  • Chargeback — a deduction the carrier applies when a policy cancels mid-term. Often a negative line on the next statement.

  • Reversal — commission rolled back because the original payment was wrong (duplicate, posted to the wrong producer, etc.).

  • NSF — "non-sufficient funds." The policyholder's payment bounced; the carrier deducts the commission already paid on it.

  • Cancellation — policy ended before its term. Most cancellations trigger a chargeback proportional to the unearned premium.

  • Reinstatement — a cancelled policy was restored; commission may be re-paid.

  • Endorsement — a change to the policy (added vehicle, increased coverage). Usually generates a small commission adjustment.

Financial fields

  • Premium — what the policyholder pays the carrier for coverage.

  • Earned premium — the portion of premium the carrier has already provided coverage for.

  • Commission rate — the percentage of premium paid to the producer.

  • Commissionable premium — the portion of premium against which the commission rate is applied. Usually excludes taxes and fees.

  • Net commission — gross commission minus chargebacks and adjustments on a statement.

Policy lifecycle

  • Effective date — the day coverage starts.

  • Expiration date — the day the term ends.

  • Term — the period a policy is in force (usually 6 or 12 months).

  • In force — the policy is active and currently providing coverage.

  • Lapse — coverage gap because a premium wasn't paid. Often precedes cancellation.

Document parts

  • Declarations page (dec page) — the cover sheet summarizing a policy: insured, coverage limits, premium, effective dates.

  • Schedule — a per-policy or per-product table inside a multi-page statement.

  • Statement summary — the header section showing total commission, deductions, and net payment for the statement period.

  • Carrier code — the carrier's internal identifier for a producer or agency. Sometimes shows up on statements instead of the producer's name.

Lines of business

  • Personal lines — policies for individuals (auto, homeowners, umbrella).

  • Commercial lines — policies for businesses (general liability, workers' comp, commercial auto).

  • Life and health — life insurance, group health, individual health, supplemental products.

  • Specialty / E&S — excess and surplus lines — policies for risks standard markets won't write.

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Last reviewed: 2026-05-27

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