Carrier statements arrive in their own language. This page translates the most common terms so a row in the Data tab makes sense even when you didn't write the policy yourself.
Policies and parties
Carrier — the insurance company that issued the policy and is paying the commission.
Policyholder / Insured — the person or business the policy covers.
Producer — the licensed agent or agency credited for placing the policy. Usually you (or your team).
Writing agent — the producer whose name is bound to the policy contract. Distinct from a servicing agent who handles the account day-to-day.
Broker of record (BOR) — the producer the carrier currently recognizes as authorized on the policy. A BOR change moves future commissions to a new producer.
Commission types
New business commission — paid on the first term of a brand-new policy.
Renewal commission — paid on subsequent terms of an existing policy. Usually a lower percentage than new business.
Override — a percentage paid on top of a sub-agent's commission to an upline producer or agency.
Bonus / contingent commission — extra commission tied to performance metrics (loss ratio, growth, retention). Paid quarterly or annually.
Trail commission — small ongoing payments for as long as the policy stays active.
Adjustments
Chargeback — a deduction the carrier applies when a policy cancels mid-term. Often a negative line on the next statement.
Reversal — commission rolled back because the original payment was wrong (duplicate, posted to the wrong producer, etc.).
NSF — "non-sufficient funds." The policyholder's payment bounced; the carrier deducts the commission already paid on it.
Cancellation — policy ended before its term. Most cancellations trigger a chargeback proportional to the unearned premium.
Reinstatement — a cancelled policy was restored; commission may be re-paid.
Endorsement — a change to the policy (added vehicle, increased coverage). Usually generates a small commission adjustment.
Financial fields
Premium — what the policyholder pays the carrier for coverage.
Earned premium — the portion of premium the carrier has already provided coverage for.
Commission rate — the percentage of premium paid to the producer.
Commissionable premium — the portion of premium against which the commission rate is applied. Usually excludes taxes and fees.
Net commission — gross commission minus chargebacks and adjustments on a statement.
Policy lifecycle
Effective date — the day coverage starts.
Expiration date — the day the term ends.
Term — the period a policy is in force (usually 6 or 12 months).
In force — the policy is active and currently providing coverage.
Lapse — coverage gap because a premium wasn't paid. Often precedes cancellation.
Document parts
Declarations page (dec page) — the cover sheet summarizing a policy: insured, coverage limits, premium, effective dates.
Schedule — a per-policy or per-product table inside a multi-page statement.
Statement summary — the header section showing total commission, deductions, and net payment for the statement period.
Carrier code — the carrier's internal identifier for a producer or agency. Sometimes shows up on statements instead of the producer's name.
Lines of business
Personal lines — policies for individuals (auto, homeowners, umbrella).
Commercial lines — policies for businesses (general liability, workers' comp, commercial auto).
Life and health — life insurance, group health, individual health, supplemental products.
Specialty / E&S — excess and surplus lines — policies for risks standard markets won't write.
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Last reviewed: 2026-05-27